1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address.

  • Account Information: Username, password, and preferences if you create an account.

  • Payment Information: Billing details for services and purchases (processed securely by third-party payment processors).

  • Usage Data: Information about your interactions with our website and services (e.g., IP address, browser type, pages visited).

  • Communication Data: Records of emails, text messages, and other correspondences with us.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services (boarding, grooming, memberships, reservations, etc.).

  • Process transactions and send confirmation messages.

  • Communicate with you via email or text regarding appointments, promotions, and service updates.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations and prevent fraud or misuse of our services.

  • We are committed to not transferring consumer data to external organizations except as required by law or with your explicit consent.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: Third-party vendors that assist with payment processing, marketing, and IT support.

  • For Legal Reasons: When required by law, to comply with legal processes, or to protect our rights and customers.

  • With Your Consent: When you authorize us to share information for specific purposes.

  • We will not share your mobile information, including phone numbers, with third parties for marketing purposes without your explicit consent.

4. Data Security

We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

We implement strict access controls and encryption to ensure that user data is not shared or accessed without authorization.

5. Your Rights and Choices

  • Opt-Out: You may opt out of marketing communications via the "unsubscribe" link in emails or by replying "STOP" to text messages.

  • Access & Update: You may request access to or updates to your personal data by contacting us.

  • Cookies & Tracking: You can modify your browser settings to block cookies, though some website features may be affected.

6. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted with the "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: woof@pawsomepark.dog

By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.